Everything you need to get started

Link your WhatsApp Business number and complete the Meta verification.

Invite team members and give each person the right level of access.

Generate, label, and revoke API keys for external integrations.

Filter, open, and reply to customer conversations in the shared inbox.

Route any conversation to the best person to handle it.

Keep the inbox organised with Open, Pending, and Resolved labels.

Leave private notes for your teammates that customers never see.

Save common replies as shortcuts your whole team can insert instantly.

Use the visual builder to automate bookings, orders, and lead capture.

Automatically reply or take action when a specific word is received.

Configure the AI to answer customer questions using your business knowledge.

Add FAQs, prices, and policies so the AI can answer customer questions accurately.

Automatically reply outside your business hours so no message goes unanswered.

Send a personalised greeting the first time a new customer messages you.

Create and submit Meta-approved templates to send proactive messages.

Create, target, and send a bulk WhatsApp message in minutes.

Tag contacts so you can target the right people in each campaign.

Set a future date and time for your campaign to send automatically.

View profiles, edit details, add tags, and manage your full contact list.

Bring your existing customer list into BizBotify from a CSV file.

Understand message volume, agent performance, and campaign results.

Automatically follow up with leads over days or weeks with timed messages.

Technical guide to submit website form data to the BizBotify Leads API.