All Features

Everything you need to win on WhatsApp

From shared inbox to AI auto-replies, broadcast campaigns to chatbot flows — BizBotify has every tool a growing business needs.

Inbox & Team Collaboration
One inbox. Your whole team. Zero chaos.
Shared Team Inbox

All customer WhatsApp conversations in one unified inbox. Multiple agents, one number.

Agent Assignment

Assign conversations to specific team members. Track who's handling what at a glance.

Internal Notes

Leave private notes on conversations. Brief teammates without the customer seeing it.

Real-Time Updates

See new messages instantly. No refresh needed. Stay on top of every conversation live.

Conversation Status

Mark conversations open, pending, or resolved. Keep your inbox clean and organized.

Role-Based Access

Admin, agent, and viewer roles. Control exactly what each team member can see and do.

Notifications Center

Get alerts for unread messages, assignments, and important actions. Set preferences to reduce noise and focus on what matters.

Automation & AI
Answer customers 24/7 without lifting a finger.
AI Auto-Reply

GPT-powered AI trained on your business knowledge. Answers FAQs, prices, and policies automatically.

Chatbot Flow Builder

Visual drag-and-drop builder. Create flows for orders, bookings, lead capture — no coding needed.

Keyword Rules

Set triggers for specific words. Customer says "price"? Automatically send your rate card.

Away Messages

Automatically reply outside business hours. Set custom hours and custom messages per day.

Welcome Messages

Send a warm, personalized greeting the moment a new customer messages you for the first time.

Message Templates

Pre-approved WhatsApp templates for proactive outreach. Notifications, reminders, and updates.

Knowledge Base

Paste text, upload files, or crawl your website — the AI learns from your content and answers customers accurately 24/7. Refresh any page instantly when your content changes.

Template Library & Custom Templates

Start from ready-made templates and flows, or create your own reusable templates with placeholders and media.

Broadcast Campaigns
Reach thousands of customers with one click.
Bulk Messaging

Send a single message to thousands of contacts simultaneously. Promotions at scale.

Audience Segmentation

Send campaigns to specific groups — new customers, VIPs, cart abandoners, by city or tag.

Campaign Analytics

Track delivered, read, and reply rates for every campaign. Know what works.

Scheduled Campaigns

Schedule campaigns for the perfect time. Send during peak engagement hours automatically.

Rich Media Messages

Send images, PDFs, videos, and documents in your campaigns. Showcase products visually.

98% Delivery Rate

Built on Meta's official API. Your messages reach customers reliably, every time.

Contacts & Analytics
Know your customers. Grow your revenue.
Contact Management

Import and manage all your contacts in one place. View full conversation history per contact.

Contact Tags & Segments

Tag contacts by purchase, location, or interest. Segment lists for targeted campaigns.

Analytics Dashboard

Message volume, response times, agent performance, and campaign results — all in one view.

Advanced Analytics Tabs

Go beyond basic totals with team, campaign, contact, and automation insights to improve conversion and service speed.

CSV Import / Export

Import contacts from your existing CRM or spreadsheet. Export data anytime you need it.

Conversation Search

Instantly find any past conversation or message. Full-text search across all chats.

Custom Contact Fields

Store any info you need — order ID, city, preferences. Build a rich customer profile.

Contact Activity Timeline

See notes, assignments, and key profile changes in one place so every teammate has full context before replying.

Compare Plans

Everything, compared

Pick the plan that fits your stage of growth.

Feature
Starter Free
Enterprise Custom
WhatsApp numbers1Unlimited
Team members2Unlimited
Messages / month500Unlimited
Shared inbox
Keyword auto-replies
Basic chatbot flows
Broadcast campaigns
AI auto-reply (GPT)
Advanced analytics
Custom integrations & API
Dedicated account manager
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