Everything you need to get started

Link your WhatsApp Business number and finish the guided verification steps.

Invite team members and give each person the right level of access.

Generate, label, and revoke API keys for external integrations.

Filter, open, and reply to customer conversations in the shared inbox.

Route any conversation to the best person to handle it.

Resolve finished chats, snooze them until later and mark them unread.

Leave private notes for your teammates that customers never see.

Save common replies as shortcuts your whole team can insert instantly.

Why a chat says "not supported" or a message failed, and what to do about it.

Turn WhatsApp chats into enquiry cards, qualify them to your Sales board, and mark sales won or lost.

One ordered list of who is waiting on WhatsApp and which follow-ups are due today.

Give the AI a profile, train it on your website and hand chats to your team.

Build in-chat forms for bookings, leads and feedback with starters or AI.

Use the visual builder to automate bookings, orders, and lead capture.

Reply instantly with text or a template when a message matches a word.

Configure the AI to answer customer questions using your business knowledge.

Add FAQs, prices, and policies so the AI can answer customer questions accurately.

Answer 24/7 with AI or send an instant acknowledgement to every chat.

Greet every new contact automatically with a New contact flow.

Create approved templates to send proactive messages to customers.

Pick a ready-made template or flow and customize it for your business.

Save text, button and media replies to reuse in keyword rules and flows.

Create, target, and send a bulk WhatsApp message in minutes.

Tag contacts so you can target the right people in each campaign.

Set a future date and time for your campaign to send automatically.

Handle STOP and START replies automatically and keep opted-out customers out of campaigns.

View profiles, edit details, add tags, and manage your full contact list.

Bring your existing customer list into BizBotify from a CSV file.

Understand message volume, agent performance, and campaign results.

Use deeper reports to improve response times, campaigns, and conversion.

Send approved templates over days after a stage, tag or temperature change.

See a customer's chats, campaigns, notes and tasks, and the workspace audit log.

Monitor unread alerts, open action items quickly, and manage alert preferences.

Every lead ad form becomes a contact and enquiry, with an automatic WhatsApp follow-up.

Sync customers, send WhatsApp from your CRM and push enquiries to Odoo.

Technical guide to send website form submissions to BizBotify as enquiries.