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Follow-ups — the follow-up nobody forgets

Set it once. Every customer gets the right message on the right day — and it stops when they reply.

  • Starts by itself: a tag, a CRM stage or a rule
  • Day 1, day 3, day 7 — sent on time, every time
  • Stops the moment the customer replies
5 chapters17 stepsExamples for 4 business types

What you'll learn

5 short chapters. Pick one to jump straight to it.

Use it in your business

How businesses like yours put this to work.

E-commerce

Bring browsers back to buy

  • Asked about a product but didn't order: day 1 reminder, day 3 offer, day 7 last call
  • After delivery: day 2 care tips, day 10 a review request
  • Stops the moment they reply — no awkward reminders
Real estate

From site visit to booking

  • Tag site-visited: day 1 brochure, day 4 price sheet, day 10 offer deadline
  • Card reaches Negotiation: payment-plan details on day 1 and 5
  • Stops when the buyer replies or the card moves on
Loans & finance

Documents chased politely

  • Tag documents-pending: checklist today, reminder day 3, call request day 5
  • Approved: disbursal steps sent in order, one by one
  • Stops as soon as the customer sends the documents
Coaching institutes

Demo class to admission

  • Attended a demo: day 1 feedback, day 3 fees and batches, day 7 "batch starts Monday"
  • Hot leads get a call-back offer; cold ones a gentle check-in
  • Parents who reply go straight to a counsellor in the Inbox