← All video guides
Video guide · 8:21
CRM — from enquiry to sale
Every "how much?" becomes a card you follow until it is paid — built right into WhatsApp.
- Cards appear by themselves from chats, bots, forms and ads
- Your own fields and columns, named your way
- Reminders so no promised call-back is forgotten
Tap the highlighted spot, or use the ← → keys.
8 chapters34 stepsExamples for 4 business types
What you'll learn
8 short chapters. Pick one to jump straight to it.
Use it in your business
How businesses like yours put this to work.
🛒
E-commerce
Bulk and custom orders, tracked
- Corporate-gifting and bulk enquiries land on the Enquiries board
- Quotation → Order confirmed → Delivered, with the order value on each card
- Source shows Instagram, website or ads — so you know what works
🏠
Real estate
Every buyer from enquiry to booking
- Fields for Budget, BHK and Preferred project on every card
- Columns like Site visit → Negotiation → Booked
- Facebook and Instagram lead ads arrive on the board by themselves
💰
Loans & finance
An application pipeline your team can see
- Applied → Documents → Verification → Sanctioned → Disbursed
- A Loan amount field, with the total per column
- An owner per application, and their call-backs in My Day
🎓
Coaching institutes
An admissions board
- Enquiry → Demo class → Fee discussion → Admitted
- A Course field — one of the popular picks
- Each counsellor filters the board to their own students